How to renew, upgrade, or cancel a hosting plan Print

Renew

1. Open Billing > Invoices and pay the renewal invoice before the due date.
2. Longer cycles (quarterly, semi-annual, annual) may show a discount on the order form when available.

Upgrade

1. Go to Services, open the product, and look for upgrade options, or open a ticket asking for the target plan.
2. We will confirm any price difference and downtime expectations before changing the plan.

Cancel

1. Open the service and submit a cancellation request, or open a ticket with the service name and preferred end date.
2. Take a backup of your files and email before the service ends.